Interpreter General Policies FAQ
How can I become a freelance interpreter for Partners In Communication LLC?
What credentials are required in order to be an interpreter with Partners in Communication LLC?
How do I find out about opportunities to work?
How much does Partners In Communication LLC pay interpreters?
How do I decide my hourly rate?
Is there any compensation for travel?
How can I submit my invoice?
How long is the billing cycle?
What is your teaming policy?
What do you do if the client doesn't show up?
What do you do if your team doesn't show up?
What do I do if the job details I received are wrong?
How can I become a freelance interpreter for Partners In Communication LLC?
Click on Freelance Interpreter Registration on the Partners In Communication LLC homepage then submit your completed registration form. Once your registration is received, someone will then be in touch. Note: proof of liability insurance is required.
What credentials are required in order to be an interpreter with Partners in Communication LLC?
We currently do not have staff interpreter positions. To work as a freelance interpreter for Partners In Communication LLC, national certification
(RID, NAD, NIC or for K-12 work EIPA, levels 4-5) is required. Proof of liability insurance is preferred. A four-year degree in any field is preferred but not required. Additionally we place high value on integrity, ethics, and the ability to be an effective team member.
How do I find out about opportunities to work?
Contact Partners In Communication LLC with your desire to work. After you complete some required paperwork there may be a short interview process. Once this is done and if everything is acceptable, then you will be asked to join the Partners In Communication LLC online scheduling system, Gridcheck. Within the system you can keep your availability up to date, submit your invoices and view your schedule on line. Please note, if a customer specifically requests you by name we will honor that request by checking with you before offering the assignment to another interpreter.
How much does Partners In Communication LLC pay interpreters?
Partners In Communication LLC is not an employer of interpreters but rather we coordinate and sub-contract interpreters. Freelance interpreters negotiate their own rates with us individually. We include a premium of two hours for each job along with a 48-hour cancellation policy. Additionally, interpreters can be reimbursed at a per mile rate of $.40 for most assignments if they so choose. We also reimburse for parking and public transportation.
How do I decide my hourly rate?
Each interpreters sets their own rates. Some things to keep in mind that might help when deter-
mining your own rate:
• Years of Experience
• Certifications Held
• Degrees Held
• Determining what is competitive
How do I get reimbursed for mileage, transit fees and parking?
Travel charges can be reported by logging on to Gridcheck.com, sending an email to partners@partnersincommunicationllc.com, or placing a call to 800-975-8150. NOTE: If you have an ongoing assignment or a job for which you already know the mileage or transit fees, those numbers can be entered on the Travel Charges tab at any time. You don’t have to wait until invoicing, but rather can enter them any time you are on the Travel Charges screen.
Interpreters must report travel charges by the end of the day on the Saturday of the week that the job occurred so that those travel charges can be recorded for customer invoicing purposes (customer invoicing tends to be done first thing on Sunday mornings). Interpreters are not eligible to bill for travel charges once the Partners invoice has been to the customer.
How can I submit my invoice?
Invoices are submitted via Gridcheck by using your confidential login.
How long is the billing cycle?
Invoices are paid Net-30 days. If you don’t mind, please submit your invoices no more than once a week. If you submit invoices daily, then they have to be entered in our payment system individually instead of “in bulk”. Invoices are paid out each Friday so if you submit your invoice for a week’s worth of work on each Friday, then once you have reached the net 30 you will get checks weekly.
What is Partners In Communication teaming policy?
Teams are provided for most assignments lasting longer than 1.5 hours. Depending on the nature/complexity of the assignment, a team person may also be provided for shorter assignments.
What do you do if the client doesn't show up?
If you are at an assignment and the client does not show up, please wait for 25 – 30 minutes then please contact our office. In most situations we will then ask you to check with the requester or point of contact for the assignment, telling them that the client has not yet arrived and asking them if they would like you to continue to wait or to leave. In some instances, like a Dr. appointment, they will not have the flexibility in their day’s schedule to see the client after a certain point and they may tell you to go ahead and leave. In other situations they may feel that there is still a chance the client will arrive or they want to ‘get what they are paying for’ and will ask you to stay for the full time you are booked. (this latter option isn’t always the most fun for the interpreter, but does help the customer feel better about a situation which they may already be uncomfortable) Either way, so that we can be prepared should anyone ask us about the situation, please communicate what happened with our office.
What do you do if your team doesn't show up?
If you are scheduled to be at a teamed assignment and your team does not show up please contact Partners In Communication LLC immediately. Please call (800-975-8150), email (partners@partnersincommunicationllc.com) us as soon as you can. Do not interpret without first contacting us. Protecting your health is of the utmost importance to us. We must decide together how to proceed.
What do I do if the job details I received are wrong?
Details on one job can have an impact on future assignments. If any of the details of the job change substantially we want to know so we can make the correction in the system.
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